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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 5, 2025

Your Privacy Matters

At SpiceClassifieds, we are committed to protecting your privacy and being transparent about how we handle your data. This policy explains our practices in clear, straightforward language.

1. Introduction

Welcome to SpiceClassifieds. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using SpiceClassifieds, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you create an account, post listings, send messages, or interact with the platform:

  • Account information (name, email address, phone number, username)
  • Profile information (bio, location, profile picture)
  • Listing information (titles, descriptions, photos, prices, categories)
  • Payment information (processed securely through third-party payment processors)
  • Communications (messages, reviews, feedback)
  • Verification documents (for vendor accounts)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent, click patterns)
  • Location data (approximate location based on IP address)
  • Cookies and similar tracking technologies
  • Log data (access times, error logs, referral URLs)

2.3 Information from Third Parties

We may receive information about you from third-party services:

  • Authentication providers (Clerk, Google, Facebook)
  • Payment processors (PayPal)
  • Analytics services (Google Analytics, Vercel Analytics)
  • Social media platforms (if you connect your accounts)

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining the SpiceClassifieds platform
  • Creating and managing your account
  • Processing transactions and sending notifications
  • Displaying your listings and facilitating buyer-seller communications
  • Personalizing your experience and providing relevant content
  • Sending administrative information, updates, and security alerts
  • Responding to your inquiries and providing customer support
  • Detecting and preventing fraud, abuse, and security incidents
  • Analyzing usage patterns to improve our services
  • Complying with legal obligations and enforcing our Terms of Service
  • Sending marketing communications (with your consent)

4. How We Share Your Information

4.1 Public Information

Certain information is publicly visible on SpiceClassifieds:

  • Your username and profile information
  • Listings you post (title, description, photos, price, location)
  • Reviews and ratings you receive
  • Public comments and interactions

4.2 With Other Users

When you interact with other users, we share necessary information to facilitate transactions:

  • Contact information (when you initiate a conversation)
  • Transaction details (for completed purchases)
  • Seller information (displayed on listings)

4.3 With Service Providers

We share information with trusted third-party service providers who assist us in operating the platform:

  • Cloud hosting providers (Vercel, Neon)
  • Authentication services (Clerk)
  • Payment processors (PayPal)
  • Email service providers
  • Analytics providers
  • Customer support tools

4.4 For Legal Reasons

We may disclose your information when required by law or to protect our rights:

  • To comply with legal obligations, court orders, or government requests
  • To enforce our Terms of Service and other agreements
  • To protect the rights, property, or safety of SpiceClassifieds, our users, or the public
  • In connection with a merger, acquisition, or sale of assets

4.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of data in encrypted databases
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy
  • Incident response procedures for data breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

7.2 Types of Cookies We Use

  • Essential cookies: Required for the platform to function properly
  • Analytics cookies: Help us understand how users interact with the platform
  • Functionality cookies: Remember your preferences and settings
  • Advertising cookies: Deliver relevant advertisements (with your consent)

7.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the platform. Most browsers allow you to refuse cookies or delete existing cookies.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw consent: Withdraw consent for processing based on consent
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

9. Children's Privacy

SpiceClassifieds is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

SpiceClassifieds is based in Grenada, but our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. By using our platform, you consent to the transfer of your information to countries outside your country of residence.

11. Third-Party Links and Services

Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform. This Privacy Policy applies only to information collected by SpiceClassifieds.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address
SpiceClassifieds Privacy Team
St. George's, Grenada

Data Protection Rights

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you have additional rights under GDPR and similar regulations. We are committed to honoring these rights and responding to your requests promptly.

Learn More About Your Rights